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Member Benefits

Join today and start with our free Phoenix-tier membership. After 10 nights we will automatically upgrade you to our Orion Membership. After 20 nights you’ll receive our premium Centaurus Membership. Each level of membership helps you build rewards faster and enjoy more benefits.

VOILÀ Member-Tiers and Benefits

Membership Level
Phoenix Card
Phoenix
Free Membership
Orion Card
Orion
Earn 25% bonus points
Centaurus Card
Centaurus
Earn 50% bonus points
Points1 $1.00 = 10 points $1.00 = 10 points, Plus 25% bonus $1.00 = 10 points, Plus 50% bonus
Qualification 0 room nights (membership card mailed to you after 2 nights) 10 nights in a consecutive 12-month period 20 nights in a consecutive 12-month period
Bonus points   25% bonus 50% bonus
Purchase points  CheckMark CheckMark CheckMark
Transfer points4 CheckMark CheckMark CheckMark
On-property VOILÀ manager assistance CheckMark CheckMark CheckMark
Access VOILÀ account on the web CheckMark CheckMark CheckMark
Make online reservations for all VOILÀ properties CheckMark CheckMark CheckMark
Exclusive members-only offers CheckMark CheckMark CheckMark
Quarterly electronic newsletters & statements CheckMark CheckMark CheckMark
Priority check-in CheckMark CheckMark CheckMark
Complimentary weekday newspaper CheckMark CheckMark CheckMark
Early check-in (11:00 a.m.)   CheckMark CheckMark
Late check-out (4:00 p.m.)   CheckMark CheckMark
Upgrade to next best room category at no charge5   CheckMark CheckMark
Complimentary access to hotel-operated Health Club or Fitness Centre6   CheckMark CheckMark
No blackout dates6     CheckMark
24-hour guaranteed room availability7     CheckMark
Priority reservations     CheckMark
Special welcome amenity (specific items)     CheckMark
Complimentary access to Executive Lounge8     CheckMark
  1. Based on U.S. Dollars after currency conversion.
  2. Membership collateral sent after guest completes a two-night stay at a participating VOILÀ property.
  3. In a Consecutive 12-month period.
  4. Family member or friend needs to be a member of VOILÀ.
  5. Based on availability. If the reserved room type is not available at check-in, or in the event room upgrades are not available, you will receive an upgrade to the best room available - Upgrade excludes suites.
  6. Based on availability.
  7. Guarantee not valid during extraordinary room demand.
  8. Lounge access is not available at all VOILÀ hotels worldwide.
For complete details, please see the membership Terms & Conditions.